A smiling nurse in navy scrubs hugging a laughing child

See a doctor. Get closer to better health.

Get an online prescription from R500, order your medication, and have it delivered to your door in Johannesburg and Pretoria.

Doctors online and available now

Get your medication

Three ways to get what you need

Choose what suits you. A pharmacist checks every order, and it’s delivered to your door.

01 · Most complete

See a doctor online

A R500 video consultation from your phone. If treatment is needed, your prescription is issued and filled by our pharmacy partners.

02

Upload your prescription

Already have one? Send a photo or PDF. A pharmacist reviews it, usually within 30 minutes, then you pay and we deliver.

03

Order over the counter

Everyday medication and health essentials from trusted brands. Add them to your cart and check out in minutes.

Online consultation

A doctor, without the waiting room.

Speak to a doctor by video from your phone. If treatment is needed, you get an online prescription and your medication is delivered to your door.

  1. Request a timeTell us what you need help with and when suits you.
  2. A doctor acceptsYour video link appears in your account.
  3. Join by videoFrom wherever you are. No queues, no travelling.
  4. Pay after it’s doneR500, only once your consultation is complete.
Online consultation
R500per consultation
Pay after your consultation, not before.
  • Speak to a doctor from your phone
  • Online prescription if the doctor recommends treatment
  • Medication delivered to your door
  • If a doctor can’t take your request, you’re not charged

Not for emergencies. In an emergency, call 10177.

Consult onlineFrom wherever you are

Delivered to your doorJohannesburg and Pretoria

Private and secureHandled in line with POPIA

How it works

From consultation to your door

Three steps, with a doctor or pharmacist involved at each one.

  1. 1

    Consult or upload

    See a doctor online for R500, or upload a prescription you already have.

    R500 consultation · or your own prescription
  2. 2

    Get your prescription

    If the doctor recommends treatment, your prescription is issued online, and a pharmacist prepares your order.

    Uploaded prescriptions: usually reviewed within 30 minutes
  3. 3

    Delivered to your door

    Your medication is delivered in our Johannesburg and Pretoria delivery areas.

    R45 flat delivery · See delivery areas

Medication and health essentials

Trusted over-the-counter brands, delivered by our pharmacy partners.

Prices are indicative until confirmed with our pharmacy partners. Prescription medication requires a valid prescription or a GraceBridge consultation. Always read the label and follow the directions for use.

Minimum medication order R100. Flat delivery fee of R45 per order. We deliver in selected areas of Johannesburg and Pretoria. See delivery areas.

Common questions

How much is a consultation?

An online consultation costs R500.

Can I get a prescription online?

Yes. Book an online consultation for R500. If the doctor decides medication is appropriate, they issue a prescription, and we prepare and deliver your order.

I already have a prescription. Can I use it?

Yes. Upload a photo or PDF of your prescription. A pharmacist reviews it, confirms availability and price, and arranges delivery.

Do I need a prescription for everything?

No. Over-the-counter items can be ordered directly. Prescription medication needs a valid prescription.

Where do you deliver?

We deliver in selected areas of Johannesburg (northern suburbs including Sandton, Rosebank, Randburg, Fourways, Midrand, Bryanston and Sunninghill) and Pretoria (Pretoria East and Centurion). You can confirm your suburb when you enter your address at checkout.

How much is delivery, and is there a minimum order?

Delivery is a flat R45 per order, and the minimum medication order is R100.

How is my personal information protected?

We process your personal and health information in line with the Protection of Personal Information Act (POPIA). Read our Privacy Policy.

Book a consultation

Privacy and POPIA

Privacy Policy

Last updated 1 November 2026. GraceBridge South Africa (“GraceBridge”, “we”) is the responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA) for the personal information described below.

1. What we collect

2. Why we use it

3. Health information and consent

Health information is special personal information under POPIA. We process it only to provide the service you ask for, and with your consent, which we ask for when you place an order or upload a prescription. You can withdraw your consent at any time, but we may then be unable to complete your order or consultation.

4. Who we share it with

We do not sell your personal information.

5. Storage outside South Africa

Some of our technology providers may store information outside South Africa. Where this happens, we make sure the information stays protected as POPIA requires.

6. Security and breaches

We use reasonable technical and organisational measures to protect your information. If there is a security compromise that affects you, we will notify you and the Information Regulator as POPIA requires.

7. How long we keep it

We keep personal information only for as long as we need it for the purpose it was collected, or as the law requires, including health and pharmacy record-keeping rules. After that we delete or de-identify it.

Your rights under POPIA

To use any of these rights, email our Information Officer at [email protected]. We will respond within a reasonable time.

Information Regulator (South Africa)

If you are not satisfied with how we handle your information, you may complain to the Information Regulator.
JD House, 27 Stiemens Street, Braamfontein, Johannesburg
Complaints: [email protected]
Enquiries: [email protected] · 010 023 5200
Website: inforegulator.org.za

Delivery areas and fees

Delivery feeR45 flat per order
Minimum orderR100 for medication orders, before delivery
JohannesburgNorthern suburbs: Sandton, Sunninghill, Bryanston, Rosebank, Parktown, Randburg, Fourways, Midrand, Illovo, Melrose, Hyde Park, Morningside, Rivonia, Lonehill, Dainfern, Craighall, Woodmead and Johannesburg CBD
PretoriaPretoria East and Centurion: Menlyn, Brooklyn, Waterkloof, Lynnwood, Garsfontein, Faerie Glen, Moreleta Park, Mooikloof, Silver Lakes, Equestria, Constantia Park, Centurion, Irene, Eldoraigne, Highveld, Lyttelton, Rooihuiskraal, Wierda Park, Zwartkop and Die Hoewes

We do not deliver outside these areas yet. A pharmacist checks every order before it is dispatched.