Contact Details
- Business Name: Grace Bridge (Pty) Ltd
- Registered Information Officer: Mohau Mautla
- Email: mohaumautla11@gmail.com
- Website: www.gracebridge.com
Introduction
This manual is published in terms of Section 51 of PAIA and as required by POPIA. It provides information on the records held by Grace Bridge and explains how members of the public may request access to such records.
Grace Bridge is committed to protecting the privacy of personal information and ensuring compliance with POPIA.
Categories of Records Held
Company Records
- Registration documents (CIPC)
- Governance documents
Financial Records
- Invoices
- Bank statements
- Tax records
Human Resources Records
- Employee contracts
- Payroll information
Customer Records
- Personal details from credit applications
- Credit eligibility and repayment history
- Communication records
Purpose of Processing Personal Information
- To assess and approve credit applications
- To comply with legal and regulatory obligations
- To communicate with customers about their accounts and repayments
- To manage partnerships with pharmacies and grocery stores
- For direct marketing (with explicit consent)
Data Subject Rights
In terms of POPIA, individuals have the right to:
- Request access to their personal information
- Request correction or deletion of personal information
- Object to the processing of their personal information
- Lodge a complaint with the Information Regulator
Requests must be submitted in writing to the Information Officer.
Security Safeguards
- Website SSL encryption
- Restricted internal access to customer data
- Secure cloud storage for documents
Information Regulator Contact Details
Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg
PO Box 31533, Braamfontein, Johannesburg, 2017
Email: complaints.IR@justice.gov.za
Signed: Mohau Mautla
Information Officer – Grace Bridge
Date: 2025/08/10